Thank you for choosing Webbaify for your website development needs. We are dedicated to providing high-quality services and ensuring customer satisfaction. Please familiarize yourself with our refund policy as outlined below:
1. Eligibility for Refunds:
- Refunds may be considered if a project has not yet commenced or reached a significant stage of development.
- If unforeseen circumstances prevent us from fulfilling our obligations, we will provide a refund for any services that remain unrendered.
2. Non-Eligibility for Refunds:
- Once a project has reached a significant stage of development, refunds may not be applicable.
- Refunds will not be provided for completed projects or services that have been delivered as per the agreed-upon specifications.
3. Requesting a Refund:
- To request a refund, please contact us at sales@webbaify.com with the relevant details of your purchase and a clear explanation of the reason for the refund request.
- Our team will review your request and respond within a reasonable timeframe, typically within 5-7 business days.
4. Refund Process:
- If your refund request is approved, we will process the refund using the original payment method used for the purchase.
- The time it takes for the refund to be reflected in your account may vary depending on the payment provider.
5. Disputed Charges:
- If you have any concerns or issues with a charge, we encourage you to reach out to our support team at hello@webbaify.com before requesting a refund through your payment provider. We are committed to addressing and resolving any concerns promptly.
6. Exceptions:
- In exceptional circumstances, we may consider refund requests beyond the outlined policy. Such requests will be reviewed and assessed on a case-by-case basis, at the discretion of our management team.
We recommend reviewing our Terms and Conditions for additional information related to our refund policy.
If you have any questions or need further assistance regarding our refund policy, please don't hesitate to contact us at sales@webbaify.com. We are here to help and ensure your satisfaction with our services.
